The content can also be found in the Swiftpos Knowledge Base HERE
Description
This document contains a complete list of all POS Keys available in Touch. Most of these can be configured to ensure access is restricted to Clerk/Staff Groups by making use of the Clerk Security features.
Finalise (Tender) POS Keys
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POS Key |
Key Name |
Key # |
More Info |
Key Description |
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CASH |
1 |
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EFTPOS |
2-30 |
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529 |
n.a. |
This POS Key has been superseded with the POS Key found HERE. |
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Stored Value Charge |
246 |
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Account Charge |
90 |
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Function POS Keys
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POS Key |
Key Name |
Key # |
More Info |
Key Description |
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Account Payment |
200 |
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47 |
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104 |
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Activate Gift Cards |
230 |
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508 |
Used to add Barcodes to a Product. |
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58 |
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84 |
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Used to authorise All pumps or only those in the Calling status. This feature is only applicable when using the POSTEC Fuel interface. |
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Available Servings |
53 |
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621 |
To be continued ... |
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538 |
Used to enter a Barcode to retrieve a Product. |
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Booking Name / Tent # |
39 |
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Call Away |
41 |
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16 |
Used to notify patrons (via Menu Boards) their Order is ready. Used in conjunction with Menu Boards that have Call Items configured. |
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74 |
Used to connect to a FOSCAM camera system in Touch and view a video stream. |
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Cancel Sale |
5 |
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1100 |
Used to withdraw cash from a Swiftpos Touch till for safekeeping. That is, for example, placed in a onsite safe or sent to the bank. here. |
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Category Prompt |
113 |
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Change Combo Item |
870 |
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515 |
This option will allow you to change the media of a sale for reporting purposes. |
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109 |
Change Instruction allows the selected Instruction to be replaced from a selection of the original instructions in the same position in the order. |
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83 |
Used to change the price of a Product in Touch. Given that it is a local change, the price will remain unchanged at other Touch POS devices and in Back Office.
See also Back Office Price Change, Item Price, Price Change and Price Levels POS Keys. |
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119 |
Used to Up/Down size Products in the sales grid. This feature changes the modifier on the selected Product in the sales grid by the PLU offset setting. See also Modifier. |
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57 |
Used to allocate/change the Seat Number assigned to a Table order item. |
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901 |
Similar to the Barcode Entry POS Key, except that it now includes the Masking along with the number entered, and sends this to the relevant Interface. Created to support the redeeming of Thirsty Camel Hump Club offers. |
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151 |
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Clear Customer |
117 |
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Clear Item |
2 |
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23 |
Used to clear ALL sale discounts that have been applied to the current sale. Note : This POS Key will not clear Discounts applied to individual items in a sale. |
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22 |
Used to clear ALL surcharges that have been applied to the current sale. |
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Clear All Wraps |
351 |
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Clerk Clock In/Out |
605 |
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Clerk Log In |
101 |
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Clerk Log Off |
112 |
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Clerk Print Back |
600 |
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Clerk Print Back Summary |
601 |
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32 |
This function is used to finalise Third Party Tabs created via Mobile Phone Apps such as Clipp and OneTab if there is an issue and they don't close correctly in our syetem when closed in the App. |
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Combo Rules |
860 |
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585 |
Used in conjunction with the Auto Step Seat option to add a ------COURSE------ line to the sales grid. See also Auto Step Seat, Next Seat and Previous Seat. |
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36 |
Used to enter the number of customers that are seated at a specific Table. |
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Credit Item |
4 |
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102 |
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Customer Alert |
580 |
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67 |
Used to return the details of the Customer/Member that currently has their gaming card inserted in a Poker Machine. Supports the following gaming Interfaces : eBet, IGT, MG (Max Gaming) and Prime. |
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118 |
Used to view the Campaigns currently in progress, that are associated with the Member in the sale. |
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105 |
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Customer Voucher Lookup |
89 |
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Declare Allergen |
380 |
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21 |
Used to delay the Kitchen Print, Floor Print and KVS printing of Table items (assigned to a Print Group), for a specified time (in minutes). |
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506 |
Used to change the description of a Product. Originally designed for Chefs to change descriptions for Specials of the Day Products. |
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455 |
Used to manage the Reservations of Tables in Diary Mode, as opposed to managing in Floor Play Layout mode using the Reservations POS Key. |
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6 |
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Dispense Vending Product |
97 |
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166 |
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850 |
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Edit Customer Details |
60 |
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510 |
Used to provide Clerks/Staff Members the ability to edit Product Notes in Touch. |
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703 |
Returns details about the last EFTPOS transaction. |
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700 |
Performs a logon operation to the integrated EFTPOS Peripheral. |
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702 |
Settle transactions with Bank. |
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701 |
Settle transactions with Bank. |
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EFT Show UI |
706 |
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43 |
Used to list finalised (using an integrated EFTPOS) Tables sales for the purposes of adding Tips without requiring the customer's authorisation. Specifically designed to support tipping in the US. |
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704 |
Please refer to your specific EFTPOS provider. |
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705 |
Please refer to your specific EFTPOS provider. |
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707 |
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To be continued ... |
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708 |
To be continued ... |
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709 |
To be continued ... |
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710 |
To be continued ... |
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711 |
To be continued ... |
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Email Receipt / Vouchers |
125 |
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82 |
Used to manage the printers connected to the current Touch POS device. |
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163 |
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To be continued ... |
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48 |
Used to Charge purchases to a Customer/Member's Accounts |
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49 |
Used to make Payments / Top Ups into a Customer/Member's Accounts |
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Fast Clerk |
111 |
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107 |
Used to search for Products. Alternatively use the Swiftpos Touch Search button. |
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28 |
This function key finalises a web/phone order that has already been paid. |
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Finalise Prepaid Table |
29 |
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Finalise to TAB |
45 |
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540 |
Used to enable the entry of a Float value. |
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401 |
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Floor Plan Display |
402 |
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550 |
Used to create a Drive Off. |
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551 |
Used to create an IOU. |
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552 |
Used to edit a Drive Off. |
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553 |
Used to edit an IOU. |
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651 |
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To be continued ... |
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650 |
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To be continued ... |
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Fuel Clear Locked Pumps |
137 |
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Fuel Delivery |
131 |
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Fuel Dip Read |
132 |
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Fuel Dispenser |
76 |
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Fuel Dispenser Kiosk |
512 |
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Fuel Emergency Stop |
79 |
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Fuel Hose Totals |
133 |
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Fuel Open/Close Device |
139 |
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Fuel Prepay |
78 |
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511 |
Used to change Fuel prices. |
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138 |
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54 |
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This POS Key has been superseded with the POS Key found HERE. |
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52 |
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This POS Key has been superseded with the POS Key found HERE. |
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Get Vending Code |
73 |
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61 |
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Golf Link Interface |
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62 |
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Golf Link Interface |
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63 |
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Golf Link Interface |
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77 |
Used to launch Google Maps and display the route directions between the Starting Address and the Customer/Member's address for a Delivery Order. |
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Hold / Recall Sale |
20 |
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1001 |
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Used to navigate to the Home Keyboard Layout. Same as the Special Function Home POS Key. |
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Issue Voucher |
85 |
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8 |
Used to change the current sell price of an item.
See also Back Office Price Change, Change Local Prices, Price Change and Price Levels POS Keys. |
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7 |
Used to change the quantity sold of an item. NB. You can also use the [ - ] & [ + ] to change the quantity. |
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Kitchen Alert |
385 |
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622 |
Used to enable the previewing of the current Kiosk Order. |
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Kitchen Print |
15 |
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530 |
Used to generate KVS Reports. |
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Label Mode |
561 |
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121 |
Used to launch an application/batch file/website. Also allows the provision of command line switches if necessary. |
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116 |
This option allows you to search across two supported linked interfaces in NetPOS.Net. |
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537 |
Live Scale Price Enquiry allows you to keep adding to the weight on the scales until it reaches a set value. E.g. I want $5 worth of Salami. |
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103 |
Used to view the SOH for a selected Product across all Locations. |
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400 |
To be continued ... |
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55 |
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64 |
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65 |
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66 |
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56 |
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120 |
Used to minimise the Touch window to the system tray. |
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108 |
Used to sell Products quickly in multiple quantities/sizes. See also Change Modifier. |
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999 |
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New Customer/Member |
68 |
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220 |
New Lay-by - To commence a new Lay-by and accept a deposit. |
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25 |
Used to take Phone/Web Orders. |
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586 |
Used in conjunction with the Auto Step Seat option to increase the Seat # that will automatically be assigned to the next item ordered by 1. The next seat # can be displayed by selecting the Display Seat option in the settings of the Seat Number POS Key. See also Course and Previous Seat. |
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1 |
Used as a means to open the Cash Drawer and to record that the Cash Drawer has been opened. Printing does not need to be enabled to use this feature but you must have a printer installed. |
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195 |
Used to ensure the partial/full sale amount can be charged to an Account/Member when the NetPOS service is offline and regardless of whether there are sufficient funds available for the Account/Member being charged. That is, no validation is done prior to the charge being processed. |
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159 |
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To be continued ... |
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221 |
Used to enable Customers to purchase goods on Lay-by. |
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Open Message |
150 |
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27 |
Used to view information on existing Orders. |
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19 |
Used to set the Order Type text (for example, Eat In, Take Away, etc) to print on Order, Kitchen and Floor dockets. |
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70 |
Used to trigger a Pager to notify a Customer/Member that their order is ready. It also can be used to page a Duty Manager or request a Cash Drop. |
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Paid In |
1004 |
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Paid Out |
13 |
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554 |
Used to pay a Drive Off. |
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555 |
Used to pay an IOU. |
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Payment / Top Up |
152 |
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Pocket Vouchers |
95 |
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Points Pay |
155 |
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129 |
Used to enable the launching of Post Links without having to have another POS key (For example, a Product POS key). |
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Preview Time Clock Data |
145 |
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587 |
Used in conjunction with the Auto Step Seat option to decrease the Seat # that will automatically be assigned to the next item ordered by 1. The current seat # can be displayed by selecting the Display Seat option in the settings of the Seat Number POS Key. See also Course and Next Seat. |
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505 |
Used to change the prices of multiple Products in Touch and have these propagated to Back Office as well. Individual prices can also be changed in Back Office using the Server Tools menu Back Office Price Change menu option.
See also Back Office Price Change, Change Local Prices, Item Price and Price Levels POS Keys. |
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507 |
Used to set Products as active/inactive in Touch and ensure these are propagated to Back Office as well. |
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536 |
Used to query the prices for a selected Product. |
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100 |
Used to change the Price Level of a sale item in Touch. By default the Normal Price Level from Back Office will be used, however, using this feature, the Price Level used can be changed.
See also Back Office Price Change, Change Local Prices, Item Price and Price Change POS Keys. |
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106 |
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Print Member Card |
810 |
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Print Receipt/Table |
11 |
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12 |
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165 |
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Used to make provide a Proof of Purchase docket without reporting the dollar values. Once added to a Keyboard, it can be selected in Touch to produce a Proof of Purchase docket. A Proof of Purchase docket will print a Receipt/Tax Invoice look a like docket, for the last sale made. This docket is predominately the same as the Receipt/Tax Invoice docket except that all $ values are asterixed (*) out. |
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Raffle Draw |
91 |
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Raffle Tickets |
90 |
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17 |
Recall Declaration - Recalls pending cash declarations which are processed by Back Office. |
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500 |
Used to receive goods by entering Supplier Invoices/Credit Notes in Touch. Originally designed for multi-Venues where Supplier orders are received on a daily basis, it does not replace the Suppliers Invoices/Receipt Goods menu item in Back Office, which offers far more features. |
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Receipt Member |
800 |
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14 |
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Toggle select to control the printing of Receipts On/Off. Access to this button can be managed here. Functions in the same way as the Receipt button on the Swiftpos Touch Toolbar. Refer HERE for more information. |
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Refund Mode |
1003 |
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571 |
To be continued ... |
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Reopen Closed Tables |
114 |
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Reorder Table Items |
110 |
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Reprint Raffle Ticket |
92 |
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161 |
Used to Reprint a VAS Voucher. See Also VAS Product, Sell VAS and VAS Money Transfer POS Keys. |
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502 |
Used to enable the ordering of Products from a centralised warehouse. |
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450 |
Used to manage Table Reservations based on Floor Plan Layouts of Tables, as opposed to managing in Dairy mode using the Diary Reservations POS Key. |
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461 |
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To be continued ... |
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460 |
Used to manage the Reservations of Tables using a 3rd Party Reservations system. For example, ResDiary. |
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Reset all available servings |
69 |
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1002 |
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Used to navigate to the previous Keyboard Layout. Same as the Special Function Return POS Key. |
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516 |
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Used to Reverse Transactions in Touch. |
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146 |
Used to review Bistro Table orders that have not been fully finalised. |
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149 |
Used to review all the items in the current sale. This feature is especially useful when the items in a sale do not all fit into the display in the sales grid. |
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148 |
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Review Transactions |
10 |
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59 |
Select to send Guest/Room Charges directly back to the Front Office Software. The POS Key can now be configured to allow Charges when Touch is offline. Note : Offline Room Charges can be viewed using the Swiftpos Touch Support Tools View Offline Room Charges menu item. |
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147 |
S |
Used to print Room Charges. |
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115 |
Room Lookup will link directly to the Front Office Software to obtain the Guest Account details. |
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900 |
Used to assign a Swiftpos Touch Tool menu item to a POS Key, making it possible to access Tool options from the Keyboard. Note : It is recommended to configure Clerk Security against the POS Key when deemed appropriate. |
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26 |
Used to save Phone/Web Orders. |
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539 |
Used to deduct the cost of the Tare weight of Customer provided containers from the sell price (based on the gross weight including the container) of the item purchased. |
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37 |
Seat Number - This key enables you to specify a seat number to customers. Primarily used to track order details against a seat for the purpose of split bills. |
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75 |
Used to sell Value Added Services in Touch using VAS Products (For example, pcTouch and ePay). See Also Reprint VAS Voucher, VAS Products and VAS Money Transfer POS Keys. |
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620 |
To be continued ... |
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Set Default Available Servings |
71 |
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570 |
To be continued ... |
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535 |
Used to retrieve the Notes for a selected Product. |
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Show Suites |
951 |
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38 |
Used to split the balance of a Table evenly across a selected number of ways. |
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35 |
Used to split Table Items, move items between Seats, pay for selected items and print Guest Bills. Generally used to split Table Items to a specific Customer and then pay for them. |
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51 |
Used to write off Products as a result of Spoilage. Products written off will decrement SOH in Back Office. See also Wastage. |
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46 |
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This POS Key has been superseded with the POS Key found HERE. |
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501 |
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Stored Value Top Up |
86 |
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Subtotal |
300 |
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Suite |
950 |
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Suite Print Back |
955 |
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80 |
Used to apply a Surcharge (Service Charge) to a sale. |
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Table# |
30 |
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44 |
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18 |
Used to record Tips and add them to a sale. |
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33 |
Allows you to change the Bistro Table number for the current order if it has been entered incorrectly. |
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527 |
Used to record Stock Transfers into Locations. |
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526 |
Used to record Stock Transfers out of Locations. |
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34 |
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Transfer Table Items |
42 |
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825 |
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Used to prompt for an update of the Alternate ID for the current Member in the sale. |
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Upsize |
855 |
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162 |
Used in conjunction with Cullinan (MoneyGram) Value Added Service Interface to enable the Sending/Receiving/Refunding of money nationally and internationally. See Also Reprint VAS Voucher, Sell Products and VAS Money Transfer POS Keys. Note : Ensure the VAS Cullinan Type Interface is configured to ensure this POS key can function as expected. |
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160 |
Value Added Services. See Also Reprint VAS Voucher, Sell VAS and VAS Money Transfer POS Keys. |
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View Vending Codes |
72 |
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View Vending Products |
98 |
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Voucher Entry |
87 |
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88 |
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50 |
Used to write off Products as a result of Wastage. Products written off will decrement SOH in Back Office. See also Spoilage. |
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Wrap |
350 |
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Layout POS Keys
Product POS Keys
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Key Name |
More Info |
Key Description |
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Product POS Keys |
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Special Function POS Keys
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POS Key |
Key Name |
Key # |
More Info |
Key Description |
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1 |
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Used to navigate to the Home Keyboard Layout. Same as the Function Home POS Key. |
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2 |
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Used to navigate to the previous Keyboard Layout. Same as the Function Return POS Key. |
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4 |
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Used to display the Sales Grid when Sales Grid option is NOT selected with Kiosk 1 or 2 type keyboards. Note : Set the Width and Height settings to ensure the Sales Grid is displayed appropriately. For example, set the width to 5 and the height to 6.
See also Kiosk Cart Pos Key. |
How to Access the POS Key Settings
- Open Keyboard Designer and select the layout required.
- Select/Add a POS Key.
- Right click the POS Key and select More Settings OR select More Settings from the Button Properties menu to open the Discount Settings screen. Note : This will only open if the selected POS Key has settings that can be configured.
- Configure the settings as required.
Related Topics
- Keyboard Designer
- POS Configurations
- POS Operation
- POS Operations
- Touch Toolbar and Tools
- Device Settings









































































































