KVS Features (Kitchen Video System)

 

 

  • Increase staff productivity in the kitchen.
  • Never lose another kitchen order docket again.
  • Expand with multiple displays that reflect the same information for larger Businesses/Venues.
  • Maintenance free operation, with no paper costs or printer jams.
  • Provides powerful management reports on staff productivity.
  • Bump kitchen orders via a touch screens or Bump Box depending on your environment.
  • Bump individual items or complete order.
  • Long orders overflow over multiple windows.
  • Option to display Product Notes from the SwiftPOS Back Office on any item. Used for preparation instructions.
  • Expedite orders to the top of the list.

 

Kitchen Video Controller hardware

 

  • Can run on a Touch screen or PC with a Stainless Steel Bump Box with 8 x Bump Buttons to perform all Kitchen Video functions.
  • Low cost Kitchen Video solution can operate as second display on existing SwiftPOS Touch terminal for smaller Businesses/Venues where the food preparation is less than 25m from the SwiftPOS Touch terminal.
  • Easy to install and manage.
  • Based on Microsoft SQL Server for robust operation.
  • Monitor mode for SwiftPOS Back Office Management to view the full restaurant picture in real time.
  • Display short Product descriptions on the Kitchen Video.
  • Option to force Print Groups to be “Called Away” for Entrees and Mains etc.
  • Time Warning on Orders to create flashing headers for overdue orders.
  • Sounds for Time Warnings/New Orders/Change Orders.

 

Expandable

 

  • Display up to 20 Columns and 3 rows for a total of 60 orders on screen if you Kitchen Video Screen is large enough.
  • Expand up to 32 Kitchen Video Monitors per Business/Venue.
  • Display Summary Panel - all orders can be summarised in the first panel. The Display Summary panel consolidates identical main items to allow the chef to pre-prepare to total number of meals for all orders displayed and pending. This excludes cooking instructions.

 

Kitchen Video Operation

 

  • Bump orders with one keystroke.
  • Software updates can be managed remotely as an automatic update over the Internet. Software updates are available to take advantage of new features and maintenance releases.

 

Kitchen Video Reporting

 

  • Reporting is available from the Kitchen Video to manage productivity and customer service.
  • Production Statistics is one of the major benefits of installing the Kitchen Video software over the normal Kitchen Printer operation (used by most Businesses/Venues).
  • Total Order Count - total number of orders cleared from the display since the last reset.
  • Average Processing Time - the average time taken for orders to be cleared from the display.

 

KVS Pro Features

 

  • SwiftPOS “Kitchen Order Times” Back Office report on average serve times for multiple Locations.
  • Set a colour scheme and choose different colours for a range of cell options.
  • Select custom "Bump Bar" input buttons.
  • Serve to Menu Board before bumping the order.
  • Bump from one screen to the next. Pass & Section KVS type.
  • Set Wait Time from The Kitchen Video System Which is Displayed at the POS.
  • Preview “Bumped & Held Sales” Before Recalling.
  • Set a Customer Alert System, Pager, SMS, Email notifications Options.

 


Related Topics

 

  1. Features / Enhancements
  2. POS - Call Away Operation
  3. POS - Drive-Thru Operation
  4. POS - Held/Recall Sales Operation
  5. POS - KVS Installation - Operation - Peripheral Settings - Reports Operation - Settings
  6. Reports