Seat Number / Name Operation

Touch > Function Seat Number (#37) POS Key

Description

Used to allocate a Seat Number to the next items sold at the SwiftPOS Touch terminal. Primarily used to assign items sold to a Seat for the purpose of split bills as well as for wait staff when serving the orders.

Seat Numbers already assigned to items in a sale can be changed using the Change Seat Number POS Key.

To Be Considered

If required, restricting access to this POS Key can be managed by Clerk Security.
Multiple Seat Number POS Keys can be added to a keyboard and each can be preset to a fixed Seat Number. For more information ...
Note : Enter a Seat Number of zero to charge an item to the table. This can then be later split between the paying guests.

Pre-Requisites

Ensure the Function Seat Number POS Key is added to the appropriate Layout using the Keyboard Designer.

Operation

Add Seat Numbers when opening a new Table

Enter a table number and select the Table# POS Key. The Table number will appear in the sales grid.
Enter a seat number and select the Seat Number POS Key.
Select the items ordered. The items will be added to the sales grid with the Seat Number displayed below.
Repeat 2 and 3, as required for remaining seats and orders.
Select the Table# POS Key to save the current order to the selected Table (selected in step 1 above).

Sample screenshot of the sales grid at Touch with a Table order showing Seat Numbers.

Add/Change Seat Numbers to held/saved Tables

Refer to the Change Seat Number Operation.

Add Seat Numbers and prompt for Names when opening a new Table

Ensure the Prompt for Names option below is selected and a full update has been sent the SwiftPOS Touch terminals.
Enter a table number and select the Table# POS Key. The Table number will appear in the sales grid.
Enter a seat number and select the Seat Number POS Key.
The Enter Seat Name prompt screen will be displayed. Enter a name and select Done.
Select the items ordered. The items will be added to the sales grid with the Seat Number displayed.
Repeat step 3 to 5, as required for remaining seats and orders.
Select the Table# POS Key to save the current order to the selected Table (selected in step 2 above).

Sample screenshot of the Kitchen Docket with Seat Numbers and the Show Seats and Consolidate Seats options selected.

Sample screenshot of the Kitchen Docket with Seat Names and the Show Seats and Consolidate Seats options selected.

Sample screenshot of the Receipt with Seat Names and with the Show Products Grouped By, Show Summary and Seats options selected.

Add Seat Numbers using preset Seat Number POS Keys when opening a new Table

Ensure the Function Seat Number POS Key is added to the appropriate Layout using the Keyboard Designer.This POS Key will need to be added to the Keyboard layout the same number of times as the maximum number of seats that can be located at a Table. That means, if a maximum of 12 seats can be located at a Table, then 12 Seat Number buttons will need to be added to the Keyboard Layout.
For each Seat Number POS Key added, ensure the Fixed Seat Number option below is selected and the numbers 1 thru to 12 are set for each of the POS Keys added. Also, ensure the Caption in the Button Properties of each of the 12 POS Keys reads 'Seat 1', 'Seat 2', 'Seat 3' thru to 'Seat 12'. See below.
Enter a table number and select the Table# POS Key. The Table number will appear in the sales grid.
Select the Seat Number POS Key (ie. one of the 1 to 12 POS Keys) to assign the appropriate seat.
Select the items ordered. The items will be added to the sales grid with the Seat Number displayed.
Repeat step 3 to 5, as required for remaining seats and orders.
Select the Table# POS Key to save the current order to the selected Table (selected in step 2 above).

Search for a Seat

Ensure the Function Seat Number POS Key is added to the appropriate Layout using the Keyboard Designer and the Caption in the Button Properties reads 'Search for Seat'.
Ensure the Search for Seat option below in More Settings, is selected and a full update has been sent the SwiftPOS Touch terminals.
Select the Seat Number POS Key. The Open Tables screen will be displayed.
Select the Table to be searched. The Seats screen will be displayed.
If Seat Names have been entered, these will be displayed alongside the Seat Numbers.
Select a Seat or select Done. The Table's items and their Seat Numbers will be displayed in the sales grid.
Select the Table# POS Key to save changes to the selected Table.

Note : Enter a Seat Number of zero to charge an item to the table. This can then be later split between the paying guests.

Seat Number POS Key Settings

This screen is accessed from here.

Prompt for Names - Select to enforce the entry of the Customer/Member's name when assigning a Seat Number to an ordered item. This is used in Bistro service areas where a name can be entered against each ordered item. That way, when the order is taken to the table, the Customer/Member's name can be used to identify Customer/Member rather than the seat number. Large groups of people do not always remain in the seat they were sitting in when they placed their order. A popup keyboard will be displayed enabling the entry of the name. Note : When using the Change Seat Number POS Key, Names DO NOT get moved with a change in Seat Number.
Fixed Seat Number - Select to preset the POS Key to a specific Seat Number. Used to allocate multiple POS Keys to individual Seats. This replaces the need to enter Seat Numbers individually, with just having to select the preset Seat Number POS Key.
Search For Seat - Select to open the Seats screen that allows for the searching/selection of seats.
Display Seat - Select to display the next Seat #. Used in conjunction with the Auto Step Seat option.
Change Seat on Click - Select to change the Seat # that is assigned to the currently selected item in the sales grid. Once selected an Enter Seat Number prompt will be displayed.