Back Office > Touch Settings > Messages

Description

This menu item used to message staff. A message can be sent to either a Clerk/Staff Member, Clerk/Staff Group, SwiftPOS Touch terminal or specific Locations.

Messages

This screen is accessed from here and enables the sending/viewing of received Messages from/to staff in the organisation.

Search Filters

• The filters at the top of the screen can be used to limit the number of rows displayed in the grid. The filters include the following types:

• Full/Partial Texts - The filter fields of this type are: Search.
• Drop Down Lists - The filter fields of this type are: Message Type.

• Apply
• Reset

Grid

The grid displays the: From, Subject, Date and @. Note : Rows displayed in the grid can be sorted by toggle selecting the column headings.

Footer

• New - Select to add a new Message.
• Open - Select to open the Message.
• Mark - Select to mark the selected Message as either read/unread.
• Reply - Select to create a reply Message.
• Reply All - Select to create a reply Message to all the recipients of the selected Message.
• Forward - Select to forward the selected Message.
• Delete/Hide - Select to either delete the selected Message or move the selected Message to the Message Type - Hidden Items folder.
• Tools - Select to open the Settings screen to set the Server, TCP Port and Debug settings. The TCP port must be run on a separate port to the SwiftPOS Touch terminal port otherwise Messages will not function.

New Message

• To - Enter the recipient. This can be either a Clerk/Staff Member, Clerk/Staff Group, SwiftPOS Touch terminal or Location.
• Single Read - Select to ensure that once the Message is read, it will not appear as unread the next time it is viewed by the next Clerk/Staff Member who logs on. Particularly useful for Messages sent to SwiftPOS Touch terminals or Locations.
• Subject - Enter the subject of the Message.
• Attachment - Select to attach a file to the Message.
• Schedule - Select to enable the specification of a from/to date range ensuring the Message is sent each day within the date range specified.

Related Topics

1. Clerks/Staff
2. POS - Clerk/Staff Message Operation
3. POS Configuration Index - Clerks/Staff Configuration
4. POS Operation Index - Clerks/Staff Features
5. Touch Toolbar and Tools
6. Services
7. Terminal Settings
8. Touch Settings