Issue a Free Coffee Voucher and reduce member's points by 500 points

 

The following is an example of the use of a Voucher issued to Customer/Members to prevent the accumulation of a large points liability to the Venue.

 

The Scenario

 

A Customer/Member is issued with a Free Coffee Voucher valid for 28 days. Once issued the member's points are reduced by 500.

 

The Setup Required

 

  1. Ensure a Barcode scanner has been setup in Touch to enable the scanning of the Barcode on redemption of the Gift Voucher.
  2. Create a PLU for the issuing of a 'Member Points Gift Voucher' for points.
     

 

  1. Create a keyboard key in Touch(s) for the issuing of the PLU created above (i.e. the Member Points Gift Voucher) or enter the PLU number in Touch and press OK.
  2. Create a Voucher Layout for the Gift Voucher that the customer is required to present at the checkout.
     

 

Note : The 'Member : {CUSTOMER NAME}' item added is conditional. That is, it will only print when there is a customer associated with the sale.

 

  1. Create a Voucher Action to be taken at the time the Voucher is redeemed.
     

 

  1. Create Voucher Parameters to control the issuing and redemption of the Gift Voucher.
     

 

Note : It is important that the Issue Type is set to Print, otherwise the member's points will not be reduced by the amount entered in the Member Points field above. Also, the Customer/Member has 28 days to redeem the Voucher before it expires.

 

  1. Assign the action created above.
     

 

Operation

 

  1. in Touch Swipe the Customer/Member's card or enter their number.
  2. Select the Member Points Gift Voucher key created above. Finalise the sale. The following message will be displayed:
     

 

  1. Click OK. Give the Voucher issued to the Customer/Member.

 

Sample of receipt for the issuing of the Member Points Gift Voucher

 

 

Sample of Gift Voucher issued

 

 

Related Topics

 

  1. How To

 

Published 06 Aug 2026