Training Mode Operation

 

Touch > Tools > Basic Tools > Training Mode On/Off

 

Description

 

This menu item enables the Touch POS device to be used for Training purposes. When in Training mode the following applies:

 

  1. All sales including Table/TAB sales are NOT sent to Back Office and does not affect live data.
  2. Member redemptions, Customer charges/payments and selling raffle tickets are not allowed in training mode because these interact with Back Office.
  3. All printing will show Training Mode on top of the printouts.
  4. The sales grid appears yellow (see example below).

 

To Be Considered

 

  1. Access to the Training Mode On/Off option is managed by Clerk Security and Connect/Touch Security settings.
  2. Touch POS Device IDs 999901-999999 are locked to Training Mode. That means, any Touch POS device having an ID in this range will not affect sales. These Touch POS Device IDs 999901-999999 are set up in Back Office and are not included in the count of registered Touch POS devices.

 

The screen show below shows some training Touch POS devices are configured in Back Office. Any Device IDs within the range of 999901 and 999999 (reserved for training Touch POS devices) are not part of the registration Touch POS devices count. For each Back Office PC-User, you can also have one Touch POS device licence for Back Office's Basic Invoicing feature.

 

 

This registration is for 1 Touch POS device. This registration shows the 3 training devices online but that are not part of the registration.

 

 

 

Pre-Requisites

 

  1. To activate Training Mode ensure the Training Mode On/Off option is selected in the Basic Tools Menu (select the Tools button to access).

 

Operation

 

  1. Turn Training Mode On


    1. Select the Training Mode On/Off option in the Basic Tools Menu to turn Training Mode on.
    2. The line Training Mode Started will appear in the sales grid.
    3. The sales grid will appear yellow.
    4. Commence training.


  1. Turn Training Mode Off

 

  1. Select the Training Mode On/Off option in the Basic Tools Menu to turn Training Mode off.
  2. The following message will be displayed:


  1. Select OK.
  2. The line Training Mode Finished will appear in the sales grid.
  3. Select the Updates button when it reads Pending Changes and then select the Apply Full Pending Update option.
  4. The sales grid will appear normal again.
  5. Commence normal operation.


  1. Viewing Training Mode Transactions

 

A transaction is written to Back Office each time Training Mode is turned On or Off at a Touch POS device.

  1. In Back Office > Sales > Search Transactions, specify a Date Range.
  2. In the String field enter the text Training Mode and click the Apply button.
  3. The grid will now display all Training Mode Started/Finished transactions for the Date Range selected.


  1. Viewing Total Sales Training Mode Transactions

 

  1. A total value of sales made while in Training Mode is recorded against the Training Mode Finished transaction. To view this total do as follows:

    1. In Back Office > Sales > Search Transactions, specify a Date Range.
    2. In the String field enter the text Training Mode Finished and click the Apply button.
    3. The grid will now display all Training Mode Finished transactions for the Date Range selected.
    4. Select one of the transactions displayed in the grid to display it's details on the right of the grid.

 

The total value of sales is reported as a single total line under the text Training Mode Finished.


Example of Sales Grid in Training Mode

 

 

Related Topics

 

  1. POS Configurations
  2. POS Operation
  3. POS Operations
  4. Touch Toolbar and Tools
  5. Device Settings - Touch
  6. Training Index

 

Published 06 Aug 2026