Value Added Services (VAS) Product Links

 

Back Office > Vouchers/Discounts > VAS Product Links

 

Description

 

This menu item is used to link Value Added Services Products (such as Gift cards, MoneyGram, Phone Cards, Phone recharges, Trailer Hire, Vouchers, etc.) to Products in SwiftPOS Back Office.

 

Pre-Requisites

 

  1. At SwiftPOS Touch ensure a Table Tracking connection has been established and a Table Tracking Master terminal has been enabled.

 

VAS Product Links

 

 

This screen is accessed from here.

 

Header

 

  • Location - Select from the drop down list of Locations available. This will ensure that when the Apply button is selected, the VAS Products will be listed along with the Linked Products specific to the selected Location. Note : The selection of the Location does NOT act as a filter on the number of the VAS Products returned. It only applies to the Linked Thus, enabling Location specific Products to be linked to the same VAS Product.
  • VAS Type - Select from the drop down list of currently supported VAS Types:
     
    1. ePAY
    2. pcTouch
    3. Cullinan (MoneyGram and Trailer Hire)
    4. Metcash
    5. Blackhawk

 

  • Apply - Select to apply the selection.

 

Grid

 

The columns in the grid will be dependent on the VAS Type selected. See screenshot above for overview of columns per VAS Type.

 

Noteworthy:

 

  • Linked Product - Displays the SwiftPOS Product that is linked to the Value Added Service being sold. .  Note : To Delete a Linked Product select the row and then select the Delete > Linked Product button option

 

Footer

 

  • Add/Import Items - Select from the drop down list to import one of the following Product files:
     
    • From ePAY - Select to a File Explorer window to select the CSV file to be imported.
    • From pcTouch - Select to a File Explorer window to select the CSV file to be imported.
    • Add Metcash Card - Select to open the Add New Gift Card screen to enter/scan the Barcode for a Metcash Gift Card (For example Gift Cards for The Bottle-O, Cellarbrations, Porters, Mitre 10, Home Timber Hardware and IGA.
    • Add Blackhawk Product - Select to open the Add/Edit Blackhawk Product screen to add/edit a Blackhawk Product.
    • Add Cullinan Products - Select to open the Cullinan Product screen to add a Cullinan Product.

 

  • Edit - Select to edit the selected Product.
  • Link to Product - Select to open the Search Products screen to link the selected Product to a SwiftPOS Product.
  • Save - Select to save changes.
  • Undo - Select to undo changes.
  • Delete - Select from the drop down list one of the following:
     
    • Delete Links - Select to delete the values in the Linked Products column for the rows currently selected.
    • Delete Products - Select to delete the currently selected rows.

 

  • Close - Select to exit.

 

ePAY

 

https://www.epayworldwide.com.au/index.php/why-epay

 

Setup/Operation

 

  1. Import from ePAY, the VAS selected Product file provided using Add/Import Items > From ePAY option. Should be in the form of a CSV file or similar.
  2. Create Products in the Back Office that will link to the VAS Products imported. For example, Linking an Itunes gift card, will need a Back Office Product/PLU to be created, so that it can be sold at a SwiftPOS Touch Terminal.
  3. Link the SwiftPOS Products created to the VAS Product using the Link to Product button. This can be done by double clicking a cell in the Linked Product column.
  4. Add VAS Products POS Keys to the appropriate Keyboard Layout using the Keyboard Designer. Once added ensure the appropriate POS Key settings are correctly set. That is, select either one of the following:
     
    1. eVoucher (PIN) - Enter the APN as per the VAS Product Links.
    2. Electronic Top Up (Card) - To scan an ePAY Card.
    3. Gift Card - Select to scan an ePAY Gift Card.
    4. POS-A Card
    5. Loyalty Card
    6. Wallet / Pay

 

  1. If needed also add the Reprint VAS Vouchers POS Key to the appropriate Keyboard Layout.
  2. Send a Full Update to the appropriate SwiftPOS Touch Terminals.
  3. At SwiftPOS Touch in Interface List - Select Add New and select the Value Added Service option required.
  4. Once added configure the settings for the selected VAS Type added.
  5. Startup SwiftPOS Touch and request a Full Update.
  6. Sell a VAS ePAY Product using one of the VAS Product POS Keys available on the Keyboard.
  7. Finalise the sale. It functions much like EFTPOS, in that on finalisation the Product will be validated with ePAY.
  8. The Receipt (Tax Invoice) and the Customers Copy will report a Reference # (Epay Ref #) and transaction ID (epay TXN ID) as returned by ePAY.
     

 

 

pcTouch

 

https://www.touchcorp.com/

 

To Be Considered

 

  1. Even with a POS simulator, nothing can simulate the experience of TESTING the pcTouch API (Version touchpoint_apac_prod_5.3) using a real POS. Despite trying to present a common API, there can be subtle differences in how different types of POS use that API, and expect it to behave. And that is hard to simulate.

 

Setup/Operation

 

  1. Import from pcTouch, the VAS selected Product file provided using Add/Import Items > From pcTouch option. Should be in the form of a CSV file or similar.
  2. Create Products in the Back Office that will link to the VAS Products imported. For example, Linking an Itunes gift card, will need a Back Office Product/PLU to be created, so that it can be sold at a SwiftPOS Touch Terminal.
  3. Link the SwiftPOS Products created to the VAS Product using the Link to Product button. This can be done by double clicking a cell in the Linked Product column.
  4. Add Sell VAS POS Keys to the appropriate Keyboard Layout using the Keyboard Designer. Once added ensure the appropriate POS Key settings are correctly set.
  5. Note : All Products are sold using the pcTouch screen. Products are NOT sold by adding them directly to a sale via a SwiftPOS Touch Terminal.
  6. Send a Full Update to the appropriate SwiftPOS Touch Terminals.
  7. At SwiftPOS Touch in Interface List - Select Add New and select the Value Added Service option required.
  8. Once added configure the settings for the selected VAS Type added.
  9. Install and configure pcTouch as per their User Guide. For more information ...
  10. Once installed and configured, startup SwiftPOS Touch and request a Full Update.
  11. Now selecting the Sell VAS POS Key at the SwiftPOS Touch terminal, the pcTouch screen below will display, listing all their Products.
     

 

Installation of pcTouch at SwiftPOS Touch Terminal

 

  1. Run PC Touch_4.0.9.exe.
     

 

Select Run

 

 

Select a Language and then select Next

 

 

Select Next

 

 

Select Next

 

 

Select Generic (Touch) Skin and select Next

 

 

Select Next

 

 

Select Next

 

 

Select Next

 

Then :

 

  1. Install
  2. (Ok on Error)
  3. Finish
  4. Run C:\Touch\PCTAFMO.exe

 

 

Select Start Configuration

 

 

Enter Password ("insane" on keyboard - 467263)

 

 

  1. Select Device
  2. Select the Advanced Settings option and then select OK

 

 

 

Select F2=Commission

 

Setup Channel ID: eg: Channel Identifier 5 Digit number

Commission Code:

Lane: eg 01 or 02 etc.

Select Update Content Too and select OK

 

 

Select OK

 

 

  1. Select Hosts > Update
  2. Select the Full option
  3. Select Update Now and Wait till complete
  4. Select Apply
  5. Select OK
  6. Select Close

 

If you have any issues, please contact Jasmeet as below:

 

Jasmeet Walia 
Embedded and Operations Manager - Australia 
Touchcorp Limited 

+61 468 913 350 
+61 3 9018 6834 
jasmeet.walia@touchcorp.com 
www.touchcorp.com 

 

Cullinan (MoneyGram and Trailer Hire)

 

Setup/Operation Trailer Hire

 

Scenario

 

The scenario example used to outline the Setup/Operation steps below is: A customer wants to hire a trailer. They enter their details required for hiring either online or via a Kiosk. They can either pay online, at the kiosk or hold off on the payment until they get to the store. The customer will present the online/Kiosk Voucher at the store.

 

Setup

 

  1. Add VAS Products as required using the Add/Import Items > Add Cullinan Product option. The following screen will be displayed:
     

 

  • Barcode - Enter the Barcode of the Cullinan Product.
  • Product Description - Enter the Description of the Cullinan Product.
  • Product Code - Enter the Product Code agreed upon, as a result of liaising with Cullinan. The Product Code should not exceed the Product Code Length configured here.

 

  1. Create Products in the Back Office that will link to the VAS Products added. For example, the Trailer Hire Deposit Product will need a SwiftPOS Product/PLU to be created.
  2. Link the SwiftPOS Products created to the VAS Product using the Link to Product button. This can be done by double clicking a cell in the Linked Product column. In our example, the following VAS Products were added and Linked:
     

 

  1. Add VAS Product (#160) POS Key to the appropriate Keyboard Layout using the Keyboard Designer.
  2. Once added ensure the Cullinan option is selected from the VAS System drop down list in the POS Key's settings.
     

 

  1. Send a Full Update to the appropriate SwiftPOS Touch Terminals.
  2. At SwiftPOS Touch in Interface List - Select Add New and select the Value Added Service option required.
  3. Once added configure the settings for the Cullinan VAS Type added.

 

Operation

 

  1. At SwiftPOS Touch, select the VAS Product (#160) POS Key.
  2. At the Scan Voucher prompt enter/scan the Voucher the Customer presented.
  3. If no Products are returned, the following message will be displayed:
     

 

This will indicate that either:
 

  1. No VAS Products have been created (see Step 1 in the Setup above), OR
  2. The VAS Product Codes entered (when being added) are incorrect, OR
  3. No Linked Product has been configured for the VAS Products (see Step 3 in the Setup above).
  4. The VAS Products are not Active in the Location of the SwiftPOS Touch Terminal.

 

  1. The Cullinan Voucher will be retrieved.
     

 

  1. If the Voucher has already been used the following message will be displayed:
     

 

  1. If however, the Voucher is valid, then follow the prompts until such time the VAS Products are added to the sales grid. An example of the prompts are below:
     

 

  1. VAS Products will be added to the sales grid.
     

 

  1. Finalise the sale as required.
  2. Once finalised, the following prompt will display:

 

 

Metcash

 

Scenario

 

Metcash retailers now have the opportunity to an expanded and re-released suite of Prepaid Gift Cards. These include:
 

  1. The Bottle-O
  2. Cellarbrations
  3. Porters
  4. Mitre 10
  5. Home Timber Hardware
  6. IGA
     

These Gift Cards can be sold for a prepaid value. Once scanned at the POS (the barcode identifying it as an open price Gift Card Product) the value is entered and payment is taken, finalising the sale.

 

Setup

 

  1. In SwiftPOS Back Office:
     
    1. In Administration > Price Levels & Media Setup > Medias:
       
      1. Add a Media for Gift Cards.
      2. Add a Media for EFTPOS Gift Card Refund (or optionally, the existing EFTPOS Media can be used instead).
         
    2. In Products:
       
      1. In Category/Groups Setup > Category Printing tab - Create a Non-Sale Category Gift Cards and ensure the NS option is selected.
      2. In Product Records - Create Products for each of the Gift Cards that can be sold (identified by the Barcodes below) and ensure that are all assigned to the Non-Sale Category created above.
         
  1. IGA and Cellarbrations Gift Cards
  2. The Bottle-O Gift Cards
  3. Porters Liquor Gift Cards
  4. Mitre 10 Gift Cards
  5. Home Timber Hardware Gift Cards
  6. Thrifty Link Gift Cards
  7. True Value Gift Cards

 

Note : Ensure that for each of the above Products created, they are assigned to the Non-Sale Category created above and that their Price is set to an Open Price (that is, -$0.01).

 

    1. In Vouchers/Discounts > VAS Product Links:

 

      1. Add VAS Product Links for each of the Barcodes below, that represent the Gift Cards that can be sold. This can be done by selecting the Add/Import Items > Add Metcash Card option:
         
  1. 9310246030534 - IGA and Cellarbrations Gift Cards
  2. 9310246031364 - The Bottle-O Gift Cards
  3. 0793591077116 - Porters Liquor Gift Cards
  4. 9316487162584 - Mitre 10 Gift Cards
  5. 9310246053175 - Home Timber Hardware Gift Cards
  6. 9310246054004 - Thrifty Link Gift Cards
  7. 9310246053991 - True Value Gift Cards

 

Note : The above barcodes may need to be confirmed with Metcash, to ensure they are still valid.

 

      1. For each Barcode added, Link these to their respective Product created here.

 

    1. In Touch Settings > Keyboards
       
      1. Add VAS Product (#160) POS Key for each of the Gift Cards that will be sold to the appropriate Keyboard Layout using the Keyboard Designer.
         
        1. For each VAS Product POS Key added ensure the relevant Barcodes are entered in the More Settings.
           

 

      1. 9310246030534 - IGA and Cellarbrations Gift Cards
      2. 9310246031364 - The Bottle-O Gift Cards
      3. 0793591077116 - Porters Liquor Gift Cards
      4. 9316487162584 - Mitre 10 Gift Cards
      5. 9310246053175 - Home Timber Hardware Gift Cards
      6. 9310246054004 - Thrifty Link Gift Cards
      7. 9310246053991 - True Value Gift Cards

 

  1. Send a Full Update to the appropriate SwiftPOS Touch Terminals.
     
  2. At SwiftPOS Touch in Interface List:
     
    1. Select Add New and select the Value Added Service option required.
    2. Once added ensure the Metcash VAS Type is selected.
    3. Select the Additional Settings button and set the Metcash Gift Card and Metcash EFTPOS Medias created here.
       
  3. This completes the setup.

 

Operation

 

  1. At SwiftPOS Touch select one of the new Metcash Gift Card VAS POS Keys (created here). 
  2. At the prompt enter the amount the Gift Card will be valued at.
  3. Finalise the sale.
  4. A notification, similar to the one below, will appear advising the Clerk/Staff member to swipe the Gift Card on the EFTPOS machine.
     

 

  1. This will ensure the value paid for the Gift Card is now loaded onto the Gift Card.

 

Blackhawk

 


Venues can, using the Blackhawk VAS Type option, add/edit Blackhawk POR (Pin On Request) Products here, as provided by Blackhawk. For more information refer to the Blackhawk 3rd Party Interface.

 

 

Add/Edit Blackhawk Product

 

 

 

Related Topics

 

  1. How To Examples
  2. Value Added Services (VAS) Related POS Keys
  3. Vouchers/Discounts

 

Published 28 Mar 2024