Description
This document contains a complete list of all POS Keys available with SwiftPOS Touch terminals. Most of these can be configured to ensure access is restricted to Clerk/Staff Groups by making use of the Clerk Security features.
Finalise (Tender) POS Keys
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POS Key |
Key Name |
Key # |
More Info |
Key Description |
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CASH |
1 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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EFTPOS |
2-30 |
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Some of the content has been moved to the SwiftPOS Knowledge Base HERE |
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529 |
n.a. |
This POS Key has been superseded with the Charge / Redemption POS Key. |
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246 |
Used to redeem a Stored Value card and pay for a purchase. |
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90 |
Only used in conjunction with Offline Members and specifically the Enforce Local Member Balance option and is used to charge the partial/full sale amount to a Customer/Member's Account. All other account charges should use the Charge / Redemption POS Key. |
Function POS Keys
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POS Key |
Key Name |
Key # |
More Info |
Key Description |
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Account Payment |
200 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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47 |
Used to print a transaction listing of the currently selected Account to the Receipt printer. |
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104 |
Used to display the current status of a Customer/Member's Account |
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230 |
Used to activate a new Gift Card based on a Stored Value Voucher. |
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508 |
Used to add Barcodes to a Product. |
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58 |
Used by staff to change the Print Group for an item already sold and appearing in the sales grid. Used, for example, to serve entrees as mains. See also Print Group Change to change the Print Group for the next item sold. |
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84 |
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Used to authorise All pumps or only those in the Calling status. This feature is only applicable when using the POSTEC Fuel interface. |
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53 |
Used to notify the Clerk/Staff Member at the SwiftPOS Touch terminal that a certain Product has run out. Also commonly referred to as Product countdown. It can also be used to flag a Product as out of stock. |
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621 |
To be continued ... |
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538 |
Used to enter a Barcode to retrieve a Product. |
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39 |
Used to assign a sale to a Customer/Seat Number/Table Number/Pager Number/Tent Number/etc. Commonly used in Cafe/Bistro style Businesses. |
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41 |
Used by floor staff to notify kitchen staff to start preparing the orders for the Print Group (Entrees/Mains/Desserts/etc) for which a Call Away for a specific table has been activated. |
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16 |
Used to notify patrons (via Menu Boards) their Order is ready. Used in conjunction with Menu Boards that have Call Items configured. |
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74 |
Used to connect to a FOSCAM camera system from a SwiftPOS Touch terminal and view a video stream. |
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5 |
Used to cancel an entire sale and record the value of the cancelled sale for SwiftPOS Back Office audit reporting. |
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1100 |
Used to withdraw cash from a SwiftPOS Touch till for safekeeping. That is, for example, placed in a onsite safe or sent to the bank. here. |
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113 |
Used to ensure Products assigned to a selected Category will be displayed in the form of a menu of items that can be easily selected by the POS Clerks/Staff Members. |
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870 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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515 |
This option will allow you to change the media of a sale for reporting purposes. |
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109 |
Change Instruction allows the selected Instruction to be replaced from a selection of the original instructions in the same position in the order. |
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83 |
Used to change the price of a Product at a SwiftPOS Touch terminal. Given that it is a local change, the price will remain unchanged at other SwiftPOS Touch terminals and in the SwiftPOS Back Office.
See also Back Office Price Change, Item Price, Price Change and Price Levels POS Keys. |
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119 |
Used to Up/Down size Products in the sales grid. This feature changes the modifier on the selected Product in the sales grid by the PLU offset setting. See also Modifier. |
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57 |
Used to allocate/change the Seat Number assigned to a Table order item. |
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901 |
Similar to the Barcode Entry POS Key, except that it now includes the Masking along with the number entered, and sends this to the relevant Interface. Created to support the redeeming of Thirsty Camel Hump Club promotions. |
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151 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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117 |
Used to remove the Customer/Member associated with the current sale. |
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2 |
Used to clear an item in the sale and if necessary enforce the entry of Reason Codes. |
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23 |
Used to clear ALL discounts that have been applied to the current sale. |
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22 |
Used to clear ALL surcharges that have been applied to the current sale. |
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351 |
This allows the operator to remove any wrap markers placed in the sale. |
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Clerk Clock In/Out |
605 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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Clerk Log In |
101 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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Clerk Log Off |
112 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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Clerk Print Back |
600 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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Clerk Print Back Summary |
601 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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32 |
This function is used to finalise Third Party Tabs created via Mobile Phone Apps such as Clipp and OneTab if there is an issue and they don't close correctly in our syetem when closed in the App. |
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860 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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585 |
Used in conjunction with the Auto Step Seat option to add a ------COURSE------ line to the sales grid. See also Auto Step Seat, Next Seat and Previous Seat. |
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36 |
Used to enter the number of customers that are seated at a specific Table. |
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4 |
Used to credit the next item selected. |
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102 |
This option will bring up a search screen where you can select a customer for the current sale. The way that customer searches are done is in the settings menu. The customer key can also be used to select a customer for a phone order or table tracking. |
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580 |
Used to alert a Customer/Member that their order is ready. Alerts can be sent via SMS, Email or Pager. Also able to work in conjunction with KVS. |
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67 |
Used to return the details of the Customer/Member that currently has their gaming card inserted in a Poker Machine. Supports the following gaming Interfaces : eBet, IGT, MG (Max Gaming) and Prime. |
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118 |
Used to view the Campaigns currently in progress, that are associated with the Member in the sale. |
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105 |
Used to view the previous sales to date for a Customer by Location. |
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89 |
Used to view all redeemable Vouchers currently linked to a Customer/Member. |
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Declare Allergen |
380 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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21 |
Used to delay the Kitchen Print, Floor Print and KVS printing of Table items (assigned to a Print Group), for a specified time (in minutes). |
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506 |
Used to change the description of a Product. Originally designed for Chefs to change descriptions for Specials of the Day Products. |
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455 |
Used to manage the Reservations of Tables in Diary Mode, as opposed to managing in Floor Play Layout mode using the Reservations POS Key. |
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6 |
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97 |
Used to send a trigger to a Vending Machine to dispense the Product linked to the Dispense Vending Product POS Key. On a successful dispense the Product is added to the current sale.
See also Get Vending Code, View Vending Codes and View Vending Products. |
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166 |
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To be continued ... |
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850 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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60 |
This key allows users to edit the details of a selected member. To use this function key, enter the desired member number then select the Edit Customer Details key. |
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510 |
Used to provide Clerks/Staff Members the ability to edit Product Notes at the SwiftPOS Touch terminal. |
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703 |
Returns details about the last EFTPOS transaction. |
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700 |
Performs a logon operation to the integrated EFTPOS Peripheral. |
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702 |
Settle transactions with Bank. |
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701 |
Settle transactions with Bank. |
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EFT Show UI |
706 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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43 |
Used to list finalised (using an integrated EFTPOS) Tables sales for the purposes of adding Tips without requiring the customer's authorisation. Specifically designed to support tipping in the US. |
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704 |
Please refer to your specific EFTPOS provider. |
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705 |
Please refer to your specific EFTPOS provider. |
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707 |
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To be continued ... |
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708 |
To be continued ... |
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709 |
To be continued ... |
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710 |
To be continued ... |
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711 |
To be continued ... |
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125 |
Used to email the Receipts and/or Vouchers to a selected email address for the current sale. |
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82 |
Used to manage the Printers connected to the current SwiftPOS Touch terminal. |
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163 |
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To be continued ... |
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48 |
Used to Charge purchases to a Customer/Member's Accounts |
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49 |
Used to make Payments / Top Ups into a Customer/Member's Accounts |
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Fast Clerk |
111 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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107 |
Used to search for Products. Alternatively use the SwiftPOS Touch Search button. |
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31 |
Used to finalise all Tables that are linked to a TAB. |
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28 |
This function key finalises a web/phone order that has already been paid. |
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29 |
Finalise Prepaid Table - This key allows a table or tab that has been approved with a prepaid limit to be finalised. Note : Prepaid Tables/TABs cannot be finalised any other way. |
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45 |
Used to finalise (add) items, added to the sales grid, to a TAB. |
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540 |
Used to enable the entry of a Float value. |
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401 |
This POS Key launches Floor Plan designer which you can design your retail store or restaurant tables and their numbers. Once exited it will take you back to the touch application. |
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402 |
Used to launch the Floor Plan Display to view and manage table statuses. Once exited it will return you back to the SwiftPOS Touch application. |
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550 |
Used to create a Drive Off. |
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551 |
Used to create an IOU. |
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552 |
Used to edit a Drive Off. |
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553 |
Used to edit an IOU. |
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651 |
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To be continued ... |
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650 |
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To be continued ... |
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Fuel Clear Locked Pumps |
137 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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Fuel Delivery |
131 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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Fuel Dip Read |
132 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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Fuel Dispenser |
76 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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Fuel Dispenser Kiosk |
512 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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Fuel Emergency Stop |
79 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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Fuel Hose Totals |
133 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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Fuel Open/Close Device |
139 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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Fuel Prepay |
78 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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511 |
Used to change Fuel prices. |
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138 |
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To be continued ... |
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54 |
n.a.This POS Key has been superseded with the Payment / Top Up (#152) POS Key. |
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52 |
n.a. |
This POS Key has been superseded with the Charge / Redemption POS Key. |
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73 |
Used to issue a Vending Code provided by a Third Party Vending Company to allow access to service/products. For example, Golf Balls, Free Wifi, etc. Note : The Third Party Vending Machine Peripheral will need to be configured to use this function.
See also Dispense Vending Product, View Vending Codes and View Vending Products |
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61 |
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Golf Link Interfac |
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62 |
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Golf Link Interface |
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63 |
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Golf Link Interface |
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77 |
Used to launch Google Maps and display the route directions between the Starting Address and the Customer/Member's address for a Delivery Order. |
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20 |
Used to place the current sale on Hold and/or Recall a previously held sale. |
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1001 |
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Used to navigate to the Home Keyboard Layout. Same as the Special Function Home POS Key. |
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85 |
Used to issue a Voucher and prompt for mapping string. More settings enables to not prompt for mapping. |
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8 |
Used to change the current sell price of an item.
See also Back Office Price Change, Change Local Prices, Price Change and Price Levels POS Keys. |
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7 |
Used to change the quantity sold of an item. NB. You can also use the [ - ] & [ + ] to change the quantity. |
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385 |
Used to ensure Kitchen Staff are alerted (via the Kitchen Docket and/or KVS) to special requirements when an Order is placed. |
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622 |
Used to enable the previewing of the current Kiosk Order. |
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15 |
Used to enable the printing of Kitchen Dockets when food/drink orders are taken. When Kitchen printing is enabled, and any items sold that are assigned to the Categories selected here, will trigger a Kitchen Docket to print at the Kitchen Printer. |
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530 |
Used to generate KVS Reports. |
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561 |
Used to print price embedded labels for Fruit and Vegetables |
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121 |
Used to launch an application/batch file/website. Also allows the provision of command line switches if necessary. |
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116 |
This option allows you to search across two supported linked interfaces in NetPOS.Net. |
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537 |
Live Scale Price Enquiry allows you to keep adding to the weight on the scales until it reaches a set value. E.g. I want $5 worth of Salami. |
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103 |
Used to view the SOH for a selected Product across all Locations. |
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400 |
To be continued ... |
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55 |
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64 |
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65 |
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66 |
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56 |
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120 |
Used to minimise the SwiftPOS Touch terminal Keyboard window to the system tray. |
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108 |
Used to sell Products quickly in multiple quantities/sizes. See also Change Modifier. |
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999 |
Used to link multiple Finalise Key/Function Key/Product/Special Functions/Layouts and/or POS Keys and appear as a single press POS Key. |
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68 |
Used to create a new Customer/Member. |
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220 |
New Lay-by - To commence a new Lay-by and accept a deposit. |
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25 |
Used to take Phone/Web Orders. |
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586 |
Used in conjunction with the Auto Step Seat option to increase the Seat # that will automatically be assigned to the next item ordered by 1. The next seat # can be displayed by selecting the Display Seat option in the settings of the Seat Number POS Key. See also Course and Previous Seat. |
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1 |
Used as a means to open the Cash Drawer and to record that the Cash Drawer has been opened. Printing does not need to be enabled to use this feature but you must have a printer installed. |
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195 |
Used to ensure the partial/full sale amount can be charged to an Account/Member when the NetPOS service is offline and regardless of whether there are sufficient funds available for the Account/Member being charged. That is, no validation is done prior to the charge being processed. |
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159 |
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To be continued ... |
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221 |
Used to enable Customers to purchase goods on Lay-by. |
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150 |
Open Messages sent from either, other SwiftPOS Touch terminals or the SwiftPOS Back Office. |
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27 |
Used to view information on existing Orders. |
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19 |
Used to set the Order Type text (for example, Eat In, Take Away, etc) to print on Order, Kitchen and Floor dockets. |
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70 |
Used to trigger a Pager to notify a Customer/Member that their order is ready. It also can be used to page a Duty Manager or request a Cash Drop. |
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1004 |
Used to deposit cash at the SwiftPOS Touch till. |
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13 |
Used to withdraw petty cash at the SwiftPOS Touch till. Paid Out is used, as opposed to a Cash Drop, to withdraw cash from the till and use it for any purpose other than for safekeeping. |
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554 |
Used to pay a Drive Off. |
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555 |
Used to pay an IOU. |
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152 |
Used to make Payments / Top Ups into a Customer/Member's Account. As opposed to the Account Payment POS Key, this feature processes payments live using NetPOS.Net. |
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95 |
Pocket Vouchers is a third party mobile marketing platform which enables mobile phone Vouchers to be verified in real-time at the retail outlet to drive product trial, foot-traffic and sales. |
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155 |
Used to select Items in a sale that will be paid for by redeeming loyalty Points. |
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129 |
Used to enable the launching of Post Links without having to have another POS key (For example, a Product POS key). |
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Preview Time Clock Data |
145 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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587 |
Used in conjunction with the Auto Step Seat option to decrease the Seat # that will automatically be assigned to the next item ordered by 1. The current seat # can be displayed by selecting the Display Seat option in the settings of the Seat Number POS Key. See also Course and Next Seat. |
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505 |
Used to change the prices of multiple Products from a SwiftPOS Touch terminal and have these propagated to the SwiftPOS Back Office as well. Individual prices can also be changed in the SwiftPOS Back Office using the Server Tools menu Back Office Price Change menu option.
See also Back Office Price Change, Change Local Prices, Item Price and Price Levels POS Keys. |
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507 |
Used to set Products as active/inactive from a SwiftPOS Touch terminal and ensure these are propagated to the SwiftPOS Back Office as well. |
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536 |
Used to query the prices for a selected Product. |
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100 |
Used to change the Price Level of a sale item at the SwiftPOS Touch terminal. By default the Normal Price Level from the SwiftPOS Back Office will be used, however, using this feature, the Price Level used can be changed.
See also Back Office Price Change, Change Local Prices, Item Price and Price Change POS Keys. |
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106 |
Used by staff to change the Print Group for the next item sold. Used, for example, to serve entrees as mains. See also Alter Print Group to change the Print Group for an item already sold. |
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810 |
Used to print a Member's Card. |
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11 |
Used to reprint the last Receipt, print a Table/Guest Bill or print a Quote for items currently in the sales grid. It can also be used to print a Table/Guest Bill by seat#. |
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12 |
Used to display the Reports menu to choose the printing of X/Z Reports. |
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165 |
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Used to make provide a Proof of Purchase docket without reporting the dollar values. Once added to a Keyboard, it can be selected at a SwiftPOS Touch terminal to produce a Proof of Purchase docket. A Proof of Purchase docket will print a Receipt/Tax Invoice look a like docket, for the last sale made. This docket is predominately the same as the Receipt/Tax Invoice docket except that all $ values are asterixed (*) out. |
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91 |
Create a POS Key on your keyboard to manage the Raffle Draws. |
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90 |
Each Raffle can have its own ticket linked to the tickets that you get in each Raffle. Note : Raffle Tickets cannot be sold from a Touch Lite POS terminal. An appropriate message will be displayed. |
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17 |
Recall Declaration - Recalls pending cash declarations which are processed by SwiftPOS Back Office. |
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500 |
Used to receive goods by entering Supplier Invoices/Credit Notes at the SwiftPOS Touch terminal. Originally designed for multi-Businesses/Venues where Supplier orders are received on a daily basis, it does not replace the Suppliers Invoices/Receipt Goods menu item in the SwiftPOS Back Office, which offers far more features. |
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800 |
Used to Receipt Customer/Member Fees. |
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14 |
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Toggle select to control the printing of Receipts On/Off. Access to this button can be managed here. Functions in the same way as the Receipt button on the SwiftPOS Touch Toolbar. For more information re Receipt Printer Settings ... |
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1003 |
Used to refund items at the SwiftPOS Touch terminal. Items entered will appear as negative valued sales. The sales grid will also appear with a red background. |
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571 |
To be continued ... |
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Reopen Closed Tables |
114 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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110 |
Used to reorder Table items previously sold. Generally used to reorder drinks. |
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92 |
Used to reprint the last Raffle Ticket. |
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161 |
Used to Reprint a VAS Voucher. See Also VAS Product, Sell VAS and VAS Money Transfer POS Keys. |
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502 |
Used to enable the ordering of Products from a centralised warehouse. |
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450 |
Used to manage Table Reservations based on Floor Plan Layouts of Tables, as opposed to managing in Dairy mode using the Diary Reservations POS Key. |
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461 |
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To be continued ... |
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460 |
Used to manage the Reservations of Tables using a 3rd Party Reservations system. For example, ResDiary. |
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69 |
Reset all available servings. |
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1002 |
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Used to navigate to the previous Keyboard Layout. Same as the Special Function Return POS Key. |
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516 |
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Used to Reverse Transactions at the SwiftPOS Touch Terminal. |
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146 |
Used to review Bistro Table orders that have not been fully finalised. |
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149 |
Used to review all the items in the current sale. This feature is especially useful when the items in a sale do not all fit into the display in the sales grid. |
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148 |
Used to allow a Floor Managers/Clerks/Staff Members the ability to view the entire activity related to a selected Table/TAB.
In addition this POS Key can be used to review a TAB. This can be achieved by adding another Review Table POS Key to the Keyboard and the POS Key caption changed to Review TAB. |
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Review Transactions |
10 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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59 |
Select to send Guest/Room Charges directly back to the Front Office Software. The POS Key can now be configured to allow Charges when the SwiftPOS Touch terminal is offline. Note : Offline Room Charges can be viewed using the SwiftPOS Touch Support Tools View Offline Room Charges menu item. |
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147 |
S |
Used to print Room Charges. |
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115 |
Room Lookup will link directly to the Front Office Software to obtain the Guest Account details. |
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900 |
Used to assign a SwiftPOS Touch Tool menu item to a POS Key, making it possible to access Tool options from the Keyboard. Note : It is recommended to configure Clerk Security against the POS Key when deemed appropriate. |
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26 |
Used to save Phone/Web Orders. |
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539 |
Used to deduct the cost of the Tare weight of Customer provided containers from the sell price (based on the gross weight including the container) of the item purchased. |
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37 |
Seat Number - This key enables you to specify a seat number to customers. Primarily used to track order details against a seat for the purpose of split bills. |
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75 |
Used to sell Value Added Services from the SwiftPOS Touch terminal using VAS Products (For example, pcTouch and ePay). See Also Reprint VAS Voucher, VAS Products and VAS Money Transfer POS Keys. |
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620 |
To be continued ... |
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71 |
Set Default Available Servings |
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570 |
To be continued ... |
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535 |
Used to retrieve the Notes for a selected Product. |
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Show Suites |
951 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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38 |
Used to split the balance of a Table evenly across a selected number of ways. |
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35 |
Used to split Table Items, move items between Seats, pay for selected items and print Guest Bills. Generally used to split Table Items to a specific Customer and then pay for them. |
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51 |
Used to write off Products as a result of Spoilage. Products written off will decrement SOH in the SwiftPOS Back Office. See also Wastage. |
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46 |
n.a. |
This POS Key has been superseded with the Account Print Back (#47) POS Key. |
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501 |
Allow Stocktake counts to be done at the SwiftPOS Touch terminal. Transfer In/Out - Supplier Invoice Posting - Wastage - Spoilage - Stock Search |
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86 |
Used to top up the value on a Stored Value Card/Gift Card. Use the Account Payment button. |
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Subtotal |
300 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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Suite |
950 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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Suite Print Back |
955 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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80 |
Used to apply a Surcharge (Service Charge) to a sale. |
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Table# |
30 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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44 |
Used to display the table info screen for any open Table or TAB. |
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18 |
Used to record Tips and add them to a sale. |
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33 |
Allows you to change the Bistro Table number for the current order if it has been entered incorrectly. |
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527 |
Used to record Stock Transfers into Locations. |
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526 |
Used to record Stock Transfers out of Locations. |
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34 |
Used to transfer all items on a Table to another Table. |
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42 |
Used to transfer individual items between tables. |
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825 |
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Used to prompt for an update of the Alternate ID for the current Member in the sale. |
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855 |
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The content has been moved to the SwiftPOS Knowledge Base HERE |
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162 |
Used in conjunction with Cullinan (MoneyGram) Value Added Service Interface to enable the Sending/Receiving/Refunding of money nationally and internationally. See Also Reprint VAS Voucher, Sell Products and VAS Money Transfer POS Keys. Note : Ensure the VAS Cullinan Type Interface is configured to ensure this POS key can function as expected. |
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160 |
Value Added Services. See Also Reprint VAS Voucher, Sell VAS and VAS Money Transfer POS Keys. |
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72 |
Used to view Vending Codes available.
See also Get Vending Code, Get Vending Code and View Vending Products. |
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98 |
Used to view Vending Products available.
See also Get Vending Code, Get Vending Code and View Vending Codes. |
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87 |
Used to manually enter/scan a Voucher to add to a sale. |
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88 |
Used to view information relating to a Voucher. |
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50 |
Used to write off Products as a result of Wastage. Products written off will decrement SOH in the SwiftPOS Back Office. See also Spoilage. |
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350 |
Used to print an order and split it over multiple Kitchen Dockets. Mostly used when items in an order need to be wrapped separately. For example, Fish and Chips in a Take away order. |
Layout POS Keys
Product POS Keys
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Key Name |
More Info |
Key Description |
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Product System PLU's |
Used to assign anyone of the following to a POS Key :
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Special Function POS Keys
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POS Key |
Key Name |
Key # |
More Info |
Key Description |
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1 |
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Used to navigate to the Home Keyboard Layout. Same as the Function Home POS Key. |
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2 |
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Used to navigate to the previous Keyboard Layout. Same as the Function Return POS Key. |
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4 |
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Used to display the Sales Grid when Sales Grid option is NOT selected with Kiosk 1 or 2 type keyboards. Note : Set the Width and Height settings to ensure the Sales Grid is displayed appropriately. For example, set the width to 5 and the height to 6.
See also Kiosk Cart Pos Key. |
How to Access the POS Key Settings
- Open Keyboard Designer and select the layout required.
- Select/Add a POS Key.
- Right click the POS Key and select More Settings OR select More Settings from the Button Properties menu to open the Discount Settings screen. Note : This will only open if the selected POS Key has settings that can be configured.
- Configure the settings as required.
Related Topics
- Keyboard Designer
- POS Configurations
- POS Operation
- POS Operations
- Touch Toolbar and Tools
- Terminal Settings
